First Class Support

A key to the popularity of our CMMS solutions is our friendly, experienced, and in-depth Customer Support just a phone call away. Our toll free service is available Monday through Friday, from 8:30AM to 5:00PM EST. In addition, immediate email support is also available. Our StatSupport department is located on site at our headquarters and staffed by professional technicians totally familiar with your product, to ensure quick solutions and answers to all of your questions.

Product Updates

Regular and significant software updates are further assurance that MaintenanceFirst keeps you current on all of our products. You have tools within your applications to assure these critical updates prompt you as a user that each update is available for installation. You will have the latest tools and technology to remain constantly aware of the ever changing requirements for quality maintenance management procedures.

Data Services

MaintenanceFirst provides a variety of data management service to enhance your experience with our products, to expedite solution implementation, and to improve data accuracy and efficiency. We are happy to provide data analysis support with suggestions and tips to assure that every one of your critical needs is supported by accurate data. If you are currently using a different CMMS system, converting your existing data to compatibility with our solutions can be assured, as we have many powerful tools for the data conversion and transformation process. With our data entry services, MaintenanceFirst can save you countless hours of redundant manual data entry time.